Greetings, If your advertising account has been deactivated without any breaches of policy, you can attempt the following steps to resolve the matter:
- Check for any emails or notifications from Facebook: Typically, Facebook sends an email or notification when they disable an ad account. The message may provide details on why the account was deactivated and offer steps to address the issue.
- Appeal the decision: If you believe that your ad account was deactivated by mistake, you have the option to appeal to Facebook. To do so, access your Ads Manager, click on the "Help" button, and select "Need More Help." From there, choose "Contact Support" and follow the instructions to submit your appeal.
- Provide supplementary information: When submitting your appeal, it's crucial to include any additional information that could help Facebook understand why your ad account was erroneously disabled. This may involve details about the advertisements you were running or the target audience you were aiming for.
- Exercise patience: Facebook's review process may take some time, so it's important to be patient while they investigate your case. In the meantime, stop from creating a new ad account or running ads on another account, as