Have you ever wanted to use your tickets as a knowledge base that your users can search for answers? Now you can!
A public searchable archive of your old tickets can reduce the number of tickets you get as many customers are already conditioned to search for information before sending a support request.
Public Tickets for Awesome Support
Have you ever wanted to use your tickets as a knowledge base that your users can search for answers? Now you can! A public searchable archive of your old tickets can reduce the number of tickets you get as many customers are already conditioned to search for information before sending a...
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