Need more than the three default statuses? Maybe you need to tag and label certain tickets for “Development” or move them to certain support levels such as “Level 1” and “Level 2”. With the Custom Status and Labels add-on you can create the perfect set of ticket labels for your organization.
Custom Status And Labels for Awesome Support
Create an unlimited number of statuses, all color coded for ease of use. Fully integrated into the Awesome Support plugin user interface, this add-on makes it easy to view tickets that are important to you at a single glance.
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