The Custom Fields add-on for Awesome Support enable regular users to easily add new fields to the ticket form. The regular ticket form contains the minimum number of fields required to open a support ticket which allows users to quickly complete the ticket without a lot of friction.
But there are instances where collecting additional information from the end user is useful.
Custom Fields for Awesome Support
The Custom Fields add-on for Awesome Support enable regular users to easily add new fields to the ticket form. By default the regular ticket form contains the minimum number of fields required to open a support ticket. But there are instances where collecting additional information from the end...
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