Do you need a way to manage tickets that have been abandoned by users? How many times have you had to go through your ticket list to manually close out tickets that a user has not bothered to respond to?
This plugin can help. It allows you to automatically create and send warning emails as well as automatically close tickets – all based on sophisticated rules centered around the age and status of a ticket.
Auto Close for Awesome Support
Do you need a way to manage tickets that have been abandoned by users? How many times have you had to go through your ticket list to manually close out tickets that a user has not bothered to respond to? This plugin can help. It allows you to automatically create and send warning emails as...
getawesomesupport.com
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