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MMO CR Stop using Cryptomus! You could lose your money if you're not careful!

Trixtvil

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I tried to verify my account to take out my money, but they rejected it! I only get one chance to verify, and if I mess up, I can't try again? Is this how Cryptomus works? Now I can’t take out my funds, and even when I reach out to customer support, they can’t fix it. It's been 15 days!!
I still can't withdraw anything, and all they keep saying is that they’re “looking for a solution.

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Msects

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That’s kinda weird. I didn’t really trust it at first when they said we had to do ID checks:

MMO

But when I tried it, everything went super easy. They said yes really fast.

Are you using it just for yourself or also for selling stuff? I heard if you're a seller, they give you a helper person who can fix problems.
 

Gaucompa

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I tried to verify my account to take out my money, but they rejected it! I only get one chance to verify, and if I mess up, I can't try again? Is this how Cryptomus works? Now I can’t take out my funds, and even when I reach out to customer support, they can’t fix it. It's been 15 days!!
I still can't withdraw anything, and all they keep saying is that they’re “looking for a solution.

Bro, how do you even mess up something that simple? I’ve been around money stuff for like 9 years—used Forex, online wallets, crypto—you name it. Never had any trouble. The ID check on Cryptomus was super easy for me.
Something doesn’t feel right about this...
 

CheeseIsland

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When Cryptomus first came out, they didn’t ask for any ID checks. They still said no to one of my sites though, and didn’t even give it another look. I’m not a fan of them — maybe it’s just me. But I think it’s kinda silly to tell people you don’t need verification, get a bunch of users, and then change the rules. I was gonna build a tool to fix this problem, but Cryptomus showed up first. Now I feel like working on that idea again. :)
 
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